Shipping Policy

We at Mandaryn understand the importance of delivering your products in the finest condition and on time. Therefore, we have collaborated with some of the most reputed courier partners in this country to seamlessly deliver your products in the best possible duration.

How does the delivery process work?

  • Once you have placed an order on our website, our system starts processing your order.
  • Next, your item is passed through a quality check before handing over to the courier partner.
  • Your item is packed securely and handed over to our trusted delivery partners.
  • Then, your item is shipped to your location.
  • In case your address falls on a location that is not served by our delivery partners, the Mandaryn team will contact you and find an alternative solution to make your order reach you.

What is the estimated delivery time?

  • From the time of shipping, it takes about 5-7 days for domestic orders and 12-15 days for international orders to reach you. However, a few shipments might take longer than usual. 
  • Since few of the products are made-to-order, in some cases, there might be some delays due to dependencies at various levels. Furthermore, we diligently ship orders throughout the week except for Sunday.
  • Please refer to the product page for estimated shipping and delivery timelines for both domestic and international orders. 
  • The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.
  • If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. 
  • We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please write to us at shopmandaryn@gmail.com and we will try our best to resolve your issues.
  • Please note- During festivals, adverse weather conditions, or political crises, your shipment may get further delayed due to dependency on courier companies. We ensure you that we will try our best to have the product delivered to you at the best time and we truly appreciate your patience.
  • We take 10-15 working days to ship international orders from our end.

How can I track my order?

  • Once your order is shipped, you will receive an email from Mandaryn with the tracking ID of the respective courier partner. You can simply click TRACK ORDER and enter your order number or full AWB to check where your order has reached or how long will it take to get delivered.

Are there any shipping charges?

  • Shipping for all orders within India is Free. For all international orders from outside India, orders under INR 40,000 (approx. USD 500) are charged INR 2000 per kg (approx. USD 25) and orders above INR 40,000 (USD 500) are shipped free.

Do you provide Cash On Delivery (COD)?

  • Yes, we do. You can pay in cash for your order when the product reaches your home. COD is not free. there is Rs. 90/- charge.

Note: If we are unable to fulfill the order in 10 days due to any reason, it shall stand canceled.